Understanding Session Limits — Try-Ons Per Visitor
Session limits control how many virtual try-ons a single shopper can perform per day (a rolling 24-hour window in the same browser).
What Is a Session Limit?
A session limit is the maximum number of try-ons one shopper can do in 24 hours. Once a shopper reaches this limit, the try-on button becomes unavailable to them until the window resets. Leaving your store and coming back the same day does not reset it.
Why Do Session Limits Exist?
Session limits help you:
- Prevent abuse — Stops automated or excessive usage from a single shopper
- Spread try-ons across more visitors — Ensures your monthly allotment serves more unique customers
- Manage costs — Keeps usage within your plan's capacity
Available Options
Each plan starts with a default daily cap (Free 3, Starter 5, Growth 10, Pro no cap) and you can change it at any time from a dropdown in the app. Note that changing your plan resets the dropdown to the new plan's default.
| Option | Meaning |
|---|---|
| 3 | Up to 3 try-ons per shopper per day |
| 5 | Up to 5 try-ons per shopper per day (recommended for most stores) |
| 10 | Up to 10 try-ons per shopper per day |
| Unlimited | No daily cap per shopper (each try-on still uses 1 of your monthly allowance) |
Your monthly try-on allowance is set by your plan (Free 25, Starter 100, Growth 500, Pro 3,000). The session limit above is a separate, per-shopper daily control that you set yourself.
How to Change Session Limits
- Open the FitMagik Dashboard
- Go to Settings → Rate Limiting
- In the "Try-ons per session" dropdown, choose 3, 5, 10, or Unlimited
- Click Save settings
Recommendation: 5 try-ons per shopper per day works well for most stores — enough for shoppers to compare a few options while still spreading your monthly allowance across more visitors.
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