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Understanding Session Limits — Try-Ons Per Visitor

Session limits control how many virtual try-ons a single visitor can perform during one browsing session (a single visit to your store).

What Is a Session Limit?

A session limit is the maximum number of try-ons one visitor can do in a single session. Once a visitor reaches this limit, the try-on button becomes unavailable to them for the rest of that visit (they'll see a message like "You've already tried on N items this visit — come back later for more!").

Why Do Session Limits Exist?

Session limits help you:

  1. Prevent abuse — Stops automated or excessive usage from a single visitor
  2. Spread try-ons across more visitors — Ensures your monthly allotment serves more unique customers
  3. Manage costs — Keeps usage within your plan's capacity

Available Options

You choose the session limit yourself from a dropdown in the app — it isn't tied to a fixed per-plan number:

OptionMeaning
33 try-ons per visitor session
55 try-ons per visitor session (default — recommended for most stores)
1010 try-ons per visitor session
UnlimitedNo per-session limit

Your monthly try-on allowance is set by your plan (Free 25, Starter 100, Growth 500, Pro 3,000). The session limit above is a separate, per-visitor control that you set yourself.

How to Change Session Limits

  1. Open the FitMagik Dashboard
  2. Go to SettingsRate Limiting
  3. In the "Try-ons per session" dropdown, choose 3, 5, 10, or Unlimited
  4. Click Save settings

Recommendation: 5 try-ons per session works well for most stores — enough for shoppers to compare a few options while still spreading your monthly allowance across more visitors.


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