Setup and make it working
How do I set up Product Questions & Answers and make it working?
How to Add a Question in the AC - Questions & Answers App
Learn how to easily add questions and answers to your Shopify store using the AC - Questions & Answers app. This step-by-step guide helps you create product-specific Q&As, including image uploads, answer management, category tagging and status control.
Which customers can ask questions?
How do I decide which customers can ask questions on using this AC - Questions & Answers app?
Customize the Storefront Appearance
Learn how to customize the appearance of the Questions & Answers widget by showing or hiding fields and storefront information.
Who Can Like or Dislike Questions in AC - Questions & Answers?
Learn who is allowed to like or dislike questions on AC - Questions & Answers and how you can manage these settings. By default, only logged-in customers can interact using like or dislike options for security. This behavior can be customized in the app settings under the "Customization" section.
Receive notifications on multiple email addresses
How can I receive notifications on multiple email addresses when a new question is posted on AC - Questions & Answers?
Update questions visibility at storefront
How do I decide whether to make an answer publically visible or not on AC - Questions & Answers?
Enable disable email notification on new question
Is there any ability to stop notification when a new question gets posted on AC - Questions & Answers?
How to Integrate Mailchimp or Klaviyo with AC - Questions & Answers App
Learn how to integrate Mailchimp or Klaviyo with the AC - Questions & Answers App by AppifyCommerce. This step-by-step guide will help you connect your email marketing platform, sync customer data and improve your email automation for better engagement.
Post a question myself
How do I post a question myself on AC - Questions & Answers?
Delete questions & answers
How can I delete questions & answers in the AC - Questions & Answers app?
Notify the questioner when an answer is posted/updated
Can I decide whether to notify the questioner when an answer is posted/updated or not in AC - Questions & Answers?
Import/Export Questions & Answers
How do I import/export the questions & answers in AC - Questions & Answers?
Enhance Customer Support with AI-Powered Answer Generation in AC - Questions & Answers
Discover how the AI-powered answer generation feature in AC - Questions & Answers helps merchants respond to customer queries quickly and efficiently. By analyzing product details and previous responses, AI generates accurate and relevant answers, saving time and improving customer experience.
Enhance Customer Engagement with AI-Generated Responses
Discover how the AC - Questions & Answers AI-Powered-Q&A feature helps merchants generate smart, accurate, and engaging responses to customer queries. Learn how to customize AI-generated answers by selecting different tones, including Human, Expert, Playful and Professional, to align with your brand’s voice.
Add FAQ widget on product pages
How to add FAQ widget on product pages and blog posts using AC - Questions & Answers?
Uninstalling Widgets Manually
How can I uninstall the widgets manually or using theme blocks if they were installed on my online store in AC - Questions & Answers?
AC - Questions & Answers: Plans & Pricing Guide
What are the key features of the Basic and Advanced Plan for AC - Questions & Answers?
Setup manually Q&A block
How to setup manually Q&A block instead of theme app block
Migrating from Old Frontend to New Frontend in AC - Questions & Answers
Learn how to seamlessly migrate from the old frontend to the new frontend in AC - Questions & Answers, designed for improved stability and faster performance. Follow our simple steps to update your Shopify store and enhance user experience. For assistance, contact us at support@appifycommerce.com.
How to Enable or Disable Language Translations in AC - Questions & Answers
Learn how to enable or disable language translations in the AC - Questions & Answers Shopify App. Manage multilingual Q&A content easily with simple steps under the Translations tab. Available in the Professional Plan.
How to Edit Translations for a Specific Language in AC - Questions & Answers
Learn how to edit translations for specific languages in the AC - Questions & Answers app on Shopify. This guide walks you through accessing the translation editor, modifying content and enabling languages for multilingual support on your storefront.
How to Link an FAQ Page Using the “Add FAQ Link” Block in Shopify
Learn how to connect your FAQ page in Shopify using the “Add FAQ Link” block. This guide walks you through customizing your product page and linking the FAQ section easily through your theme editor.
How do I filter and customize the Q&A list in AC - Questions & Answers?
Learn how to use the filter options in the AC - Questions & Answers app to organize, search, and customize the Questions & Answers list for easier management.
Manage Product-Specific Questions Easily with AC - Questions & Answers
Learn how to use the AC - Questions & Answers Product-Wise Q&A feature to manage customer questions on individual products. Track total questions, published responses and replies—all in one place.
What is the App Proxy URL in Shopify and Why It’s Required for AC - Questions & Answers?
Learn what the App Proxy URL is in Shopify and why setting it is essential for the proper functioning of the AC - Questions & Answers app. Improve storefront integration and customer engagement with real-time Q&A display.
How to Add a Documentation or FAQ Page to Your Shopify Store Navigation
Learn how the “Add Documentation Page” feature helps Shopify store owners create and link an FAQ page easily through store navigation for better customer experience.
How to Handle Translations in AC - Questions & Answers (Language-Based Q&A Setup)
Learn how to manage multilingual questions and answers in the AC - Questions & Answers app. Step-by-step guide to duplicating Q&As, assigning language categories (like en/de), and enabling language setup using <script> const acQaConfig={lang_setup:true} </script>.
SEO Settings – Headers Script Injecting vs Page Source Schema
Learn how the SEO setting in the Q&A app adds FAQ structured data to your store, the difference between Headers script injecting and Page Source schema methods, when to use each option and why syncing schema is required.
How our app allows you to manage product-specific questions seamlessly right from the product page?
Learn how to manage product-specific questions directly from the Shopify product page using the AC - Questions & Answers app. Add, view and manage Q&A easily through the “More actions” menu and product blocks section.
Manage Product-Specific Questions from the Shopify Product Page
Learn how to manage product-specific questions directly from the Shopify product page using the AC - Questions & Answers app. Add, view and manage Q&A easily through the “More actions” menu and product blocks section.
Add Product Link in Email Notifications
Learn how to correctly add the PRODUCT_LINK to your email notifications so that the product page URL appears as a clickable link in emails.