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How do I decide which customers can ask questions on using this askify app?

Step: 1 Enable setting in app

  • Navigate to the Advanced setting screen within the app.
  • Enable “Only logged in customers will be able to ask questions

Only logged in

Step: 2 Enable Require the customer's login in shopify admin

  • Go to ‘Settings’ in your Shopify admin panel.
  • Navigate to ‘Checkout’ and select ‘Customer contact method.
  • Choose the option that reads ‘Require the customer to log in to their account before checkout’ in order to activate these features.

Enable Require the customer login

Check out this tutorial here

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